Privacy Policy
Effective Date: July 19, 2025
FamilyGiftShack.com ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or engage with us through advertising, email, or SMS marketing.
By using this site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
1. Information We Collect
We may collect personal information in the following categories:
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Identifying Information: Name, email address, mailing address, and phone number.
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Transactional Information: Products purchased, date and time of transactions, order details.
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Marketing Preferences: Your choices regarding receipt of promotional communications.
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Device and Usage Data: IP address, browser type, referring URLs, pages viewed, and interaction data collected via cookies and other tracking technologies.
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Third-Party Analytics Data: Data provided through Google Analytics and similar tools regarding website traffic and behavior.
2. Payment Information
We do not collect, store, or directly process any payment card information on our servers. All payments are securely processed through third-party payment processors such as Stripe and PayPal. These providers may collect personal and financial information necessary to process your payments.
For information on how these third parties handle your data, please refer to their respective privacy policies and terms of service:
- Stripe
- Paypal
3. Use of Personal Information
We may use your personal information for the following purposes:
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To fulfill and manage your orders, including delivery, confirmations, and returns.
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To communicate with you regarding your purchases, account, or customer service inquiries.
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To send you promotional communications, including email and SMS marketing, with your explicit consent.
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To personalize your shopping experience and deliver relevant advertising.
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To analyze website usage and improve site functionality using tools like Google Analytics.
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To comply with applicable laws and enforce our legal rights.
4. Email and SMS Marketing
Email Marketing
With your explicit opt-in consent, we may send you marketing emails regarding promotions, new products, and updates. You can unsubscribe from these emails at any time by clicking the "Unsubscribe" link included in each communication.
SMS Marketing
If you choose to opt-in to our SMS marketing program, you agree to receive text messages from us about your orders, promotions, and other marketing-related messages. These may be sent using an automated system. Message and data rates may apply. You may withdraw your consent at any time by replying "STOP" to any message you receive.
We retain records of your opt-in status for compliance with applicable laws such as the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
5. Disclosure of Information to Third Parties
We may disclose your personal information to:
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Service providers that assist with order fulfillment, advertising, analytics, marketing, and customer service.
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Legal authorities if required by law or to protect the rights, safety, or property of FamilyGiftShack.com or others.
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Advertising platforms (e.g., Google, Meta/Facebook) for audience targeting and performance tracking, in accordance with their data handling practices.
We do not sell or rent your personal information to unauthorized third parties.
6. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to enhance your experience, analyze trends, and deliver relevant advertisements. You may manage cookie preferences through your browser settings.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
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Access or request a copy of your personal information.
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Request that we correct or delete your information.
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Withdraw consent to marketing communications.
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Lodge a complaint with a data protection authority.
To exercise these rights, please contact us using the details below.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact Us
For any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: support@familygiftshack.com
Mailing Address:
Family Gift Shack
102 Tribble Drive
Madison, AL 35758